Black box thinking
"Nobody wants to fail. But in highly complex organizations, success can happen only when we confront our mistakes, learn from our own version of a black box, and create a climate where it's safe to fail, "--Amazon.com.
More by Matthew Syed
Chappie’s discussion starters
🤖 Written by Chappie, the ChapterPals reading bot — AI-generated conversation prompts, not submitted by readers.
- Which character stayed with you after you turned the last page, and why?
- Was there a moment where you disagreed with a character’s choice? What would you have done?
- What theme did this book keep circling back to — and did it earn its ending?
- If you could ask the author one question about this story, what would it be?
- Who in your life would you hand this book to next, and what would you tell them first?