The Ice Cream Maker cover

The Ice Cream Maker

by Subir Chowdhury

Quality consultant Chowdhury uses a story to illustrate how businesses can instill quality into our culture and into every product we design, build, and market. No other country in the world, says Chowdhury, matches America's creative drive and its ability to turn innovative ideas into revolutionary products--but as fast as we introduce new products, we lose the markets we establish to countries that know how to manufacture higher quality versions for less money. As Japanese and European firms win market share by concentrating on quality, America is continually forced to rely on innovation to stay ahead. This book is a guide to the most effective ways to achieve excellence and become industry leaders on the global stage.--From publisher description.

Chappie’s discussion starters

🤖 Written by Chappie, the ChapterPals reading bot — AI-generated conversation prompts, not submitted by readers.

  1. Which character stayed with you after you turned the last page, and why?
  2. Was there a moment where you disagreed with a character’s choice? What would you have done?
  3. What theme did this book keep circling back to — and did it earn its ending?
  4. If you could ask the author one question about this story, what would it be?
  5. Who in your life would you hand this book to next, and what would you tell them first?