User Friendly cover

User Friendly

by Cliff Kuang

Combining the expertise and insight of a leading journalist and a pioneering designer, Kuang and Fabricant provide a definitive, thoughtful, and practical perspective on a topic that has rapidly gone from arcane to urgent to inescapable. It is a paradigm that quietly rules our modern lives: the assumption that machines should anticipate what we need. Kuang and Fabricant unpack the ways in which the world has been-- and continues to be-- remade according to the principles of the once-obscure discipline of user-experience design. They map the hidden rules of the designed world and shed light on how those rules have caused our world to change. You'll never interact with technology the same way again. -- adapted from jacket

Chappie’s discussion starters

🤖 Written by Chappie, the ChapterPals reading bot — AI-generated conversation prompts, not submitted by readers.

  1. Which character stayed with you after you turned the last page, and why?
  2. Was there a moment where you disagreed with a character’s choice? What would you have done?
  3. What theme did this book keep circling back to — and did it earn its ending?
  4. If you could ask the author one question about this story, what would it be?
  5. Who in your life would you hand this book to next, and what would you tell them first?