Definitive Personal Assistant and Secretarial Handbook cover

Definitive Personal Assistant and Secretarial Handbook

by Sue France

"The ultimate guide for all management, personal, and executive assistants and secretaries, The Definitive Personal Assistant and Secretarial Handbook places specific emphasis on career development, providing guidance and advice on career advancement. Author Sue France offers help with time management, networking, relationship management, communication, and confidence. This updated third edition contains new chapters on neuroscience and how it affects job performance and how to use social media, as well as a detailed chapter on effective minute taking, telephone (especially cell phone) etiquette, and presentation skills. "--

Chappie’s discussion starters

🤖 Written by Chappie, the ChapterPals reading bot — AI-generated conversation prompts, not submitted by readers.

  1. Which character stayed with you after you turned the last page, and why?
  2. Was there a moment where you disagreed with a character’s choice? What would you have done?
  3. What theme did this book keep circling back to — and did it earn its ending?
  4. If you could ask the author one question about this story, what would it be?
  5. Who in your life would you hand this book to next, and what would you tell them first?