Business communication cover

Business communication

by Thomas L. Means

Equipping you with the communication tools needed for success in today's workplace, this comprehensive, business-savvy text has an exciting new contemporary design with clear easy-to-follow instructions guiding you through the chapters. Two new chapters have been added to this edition, increasing the emphasis on English Grammar and Writing Mechanics. Business Communication 2e helps you master the basics of workplace communication. Topics such as exchanging information via telecommunications software, electronic mail, images and multimedia, and on-line information services are presented. By using this text, you will refine writing, listening, speaking, computing, and research skills while using the latest technology tools. Business Communication 2e is the total solution for comprehensive coverage of business document preparation. - Publisher.

Chappie’s discussion starters

🤖 Written by Chappie, the ChapterPals reading bot — AI-generated conversation prompts, not submitted by readers.

  1. Which character stayed with you after you turned the last page, and why?
  2. Was there a moment where you disagreed with a character’s choice? What would you have done?
  3. What theme did this book keep circling back to — and did it earn its ending?
  4. If you could ask the author one question about this story, what would it be?
  5. Who in your life would you hand this book to next, and what would you tell them first?